get in touch

Say hi.

We're an independent studio, so emails come straight to us — no shared inbox, no autoresponder bots. The fastest way to reach us is:

hello@bysundries.co

Click the address above to open your mail app, or copy-paste — both work.

Common reasons people write

  • Lost your license key. Send the email you bought with — we'll look it up and resend.
  • Bug reports. A screenshot plus a one-line description gets it fixed fastest.
  • Something is broken. All sales are final, but if our products genuinely don't work as described, email us with a screenshot and we'll make it right.
  • Feature ideas. We read every one even when we can't build them all.
  • Press, partnerships, "can I interview you". Yes please — same email.

Response time

Usually within 24 hours on weekdays, 48 hours on weekends. We're based in Singapore, so morning your time might be the middle of our night — bear with us.

Hand-drawn illustration of two people at a desk, one typing on a laptop, the other showing something on a phone